Select the Disney Plus app from the search results. Click on the “Get” button to download the app to your Fire TV device. Once the installation is finished, open the app from your Home Screen. Log in to Disney Plus using your credentials and start streaming. Roku. Roku also supports Disney Plus along with a beta version of the Xfinity ... Mar 8, 2022 · Next, confirm for Force Stopping the Disney Plus and next open Storage. Then click on the Clear Cache button after that click on the Clear Data button Clear Cache of the Disney+ App; Now confirm for clearing the Disney Plus data and launch it. After clearing the corrupted data and cache, check if the Disney Plus won’t load problem is resolved. Disney plus has epically failed me during my road trip. I’m using an iPad that is only 2 years old. I loaded Disney plus up with a ton of downloads before my road trip with my kid. I was going to rely on this for their primary form of entertainment. Starts off that the app will not authenticate and allow playback when viewing offline.First, open the web browser and visit the Disney Plus website. When the website opens and fails to load properly, click on the padlock icon on the URL bar. Next, click on the Cookies. Now on the Cookies in use prompt, select all saved cookies individually and click the Remove button.Apr 13, 2023 · How To Fix Disney Plus Sound Not Working On Roku Roku is another popular device used for streaming. The thing about Roku is that all the apps are managed by the channel’s provider and not Roku. If an issue arises with Disney Plus’s sound, it’s most likely an issue with the app and not the Roku device. Apr 5, 2023 · Disney Plus not Working on TV most of the time is due to an internet connection problem. Check your internet and restart the router. Change Time and Date Settings on your TV/ Smart TV. Disney Plus not Working on TV can be because of an incorrect time and date. Adjust the correct date and time for Disney Plus to work. Like it or not, there are still plenty of Disney Plus features that are in the works. This happens with pretty much any new streaming app but at least Disney Play reassures users that The Simpsons won’t remain in 16:9 widescreen forever. There’s a reasonable explanation for Disney’s Plus full-screen streaming problems.You should log out, close the app, then log back in. Also, check your internet settings/router in case that’s the problem and even try different devices, including your consoles and mobile if ...For TV shows, tap the icon to the right of "Season" to download an entire season. If you only want to download a single episode, tap the icon that's to the right of the episode title. Once the ...Hold on for 3 seconds and Press the Home button 5 times on your remote; Up (1) Rewind (2) Fast forward (2). Once done, your Roku will reboot. Give it some time (10 sec) before you use Your Roku device again. The process clears the cache which may be corrupt, this could get your Disney Plus working again. 2.Feb 15, 2023 · Open Microsoft Edge and go to ‘Settings’ by clicking on the horizontal three dots menu in the upper right corner. On the settings page, click on ‘System’ and turn off the ‘Use hardware acceleration when available’ toggle inside system settings. After that, restart your Edge browser to watch Disney Plus on Discord without getting a ... Mar 8, 2022 · Next, confirm for Force Stopping the Disney Plus and next open Storage. Then click on the Clear Cache button after that click on the Clear Data button Clear Cache of the Disney+ App; Now confirm for clearing the Disney Plus data and launch it. After clearing the corrupted data and cache, check if the Disney Plus won’t load problem is resolved. Apr 9, 2023 · First, open the web browser and visit the Disney Plus website. When the website opens and fails to load properly, click on the padlock icon on the URL bar. Next, click on the Cookies. Now on the Cookies in use prompt, select all saved cookies individually and click the Remove button. The problem is at Disney Plus. If you try all these troubleshooting tips and the video still won't work, it's likely the problem is with Disney Plus. 3 Images. Select your profile icon. On a web browser, it's in the top-right. On mobile, it's in the bottom-right. On smart TV, navigate left and it's at the top of the menu. Select Edit Profiles. Choose the profile you wish to adjust the autoplay setting for. Toggle Autoplay on or off. Select Done.Check the AdBlockers or the VPNs. Most free VPNs get detected by Disney Plus and in such cases, Disney Plus won’t load. A premium VPN works well on Disney Plus. For those shows that use AdBlockers, this might also cause issues during launch. To fix the issue, check for active ad blockers and disable them. Server outage.Apr 5, 2023 · Disney Plus not Working on TV most of the time is due to an internet connection problem. Check your internet and restart the router. Change Time and Date Settings on your TV/ Smart TV. Disney Plus not Working on TV can be because of an incorrect time and date. Adjust the correct date and time for Disney Plus to work. To update the payment method for a Disney+-billed subscription: Go to DisneyPlus.com on a mobile or web browser and log in. Select your Profile. Select Account. Under the Subscription section, select your Disney+ subscription. On the Payment Method line, select CHANGE. Select your payment method. Next, you’ll either enter your new credit ...Dec 9, 2022 · Roku is also a prime platform for Disney Plus with ads, a tier that's meant to try and keep users at a lower price (while the main ad-free Disney Plus just went up to $10.99 per month), because ... Sep 12th, 2022. The Walt Disney Company has won 26 Primetime Emmy ® Awards across its content brands and studios, including ABC Entertainment, Disney+, Disney Television Studios' 20th Television and ABC Signature, FX, FX Productions, Hulu Originals, Lucasfilm Ltd., Marvel Studios, National Geographic Content, Searchlight Television and Walt ...How To Fix Disney Plus Sound Not Working On Roku Roku is another popular device used for streaming. The thing about Roku is that all the apps are managed by the channel’s provider and not Roku. If an issue arises with Disney Plus’s sound, it’s most likely an issue with the app and not the Roku device.Sep 19, 2022 · First, make sure that Disney Plus works with the same television and the same HDMI cable when connected to a different streaming device, like a Roku or Fire TV. If it does, then perform an Xbox One factory reset, making sure to choose the Reset and keep my games & apps option to avoid losing data. Check the AdBlockers or the VPNs. Most free VPNs get detected by Disney Plus and in such cases, Disney Plus won’t load. A premium VPN works well on Disney Plus. For those shows that use AdBlockers, this might also cause issues during launch. To fix the issue, check for active ad blockers and disable them. Server outage.EDIT (19.01.22): This post is now obsolete as the Disney+ App is now offered in the Windows store now which has better quality. Thanks for the heads up @10thRogueLeader. I tried searching for a long time on their Help website and contacted support several times, wanting to know if it is somehow possible to stream 1080p or higher instead of 720p on a Windows device.clear the app data. uninstall the app. make sure the Firestick is updated to newest Firmware. do a Restart of the Fire Stick, not just unplug it, hold the Select and Play/Pause buttons at same time till it restarts. This does the optimization of the stick. After it comes back up re-install the Disney app.But I can’t play it in the TV using an Apple Lightning to HDMI adapter. Disney support confirms that it won’t work because of digital rights permissions. I don’t live in an area with broadband so the only option I have is to download elsewhere to play at home. Disney+ is worthless for me, iPhone 8. Posted on Aug 20, 2020 6:20 PM.HOW TO PREVENT DISNEY + FROM UPDATING. It is possible that the Disney+ app of problems in some more advanced version in our TV-Box and installs a new incompatible version. To block this you have to go to Google Play, open the menu of this application (three lines in the search bar) go to the the app and at the top where the 3 dots appear we deactivate “Update automatically”It is fine because I was ready to cancel. but it's been emailing me for a few months now about updating payment. I went online to cancel my subscription so it doesn't charge me once I put money into that account, but it won't let me do anything on the website without paying. Any link I find for account settings just redirect me to the update ... If you already have Hulu and/or ESPN Plus accounts you'll need to make sure you use the same email address for all of these accounts in order to get the Disney Bundle saving. Log in to your Disney Plus account. Go to your profile (click on your profile icon) Select "Account". Select "Switch to Disney Bundle". Enter your payment information.OJO Images / Getty General Disney Plus Troubleshooting Tips Most issues with Disney Plus can be broken down into just a few basic categories: internet connectivity, problems with the streaming device, problems with the app or web player, and problems with Disney's own servers.This can be done by opening the Disney+ app, tapping the Download icon at the bottom, tap the Edit button in the top right-hand corner, tap Select All and then hit the trash can icon at the bottom. Quit all apps on your iPhone or iPad, turn the device off and then back on, and then just try to open Disney+ and AirPlay.Apr 5, 2023 · Disney Plus not Working on TV most of the time is due to an internet connection problem. Check your internet and restart the router. Change Time and Date Settings on your TV/ Smart TV. Disney Plus not Working on TV can be because of an incorrect time and date. Adjust the correct date and time for Disney Plus to work. Disney Plus Basic, on the other hand, costs $7.99 per month and replaces what’s now known as Disney Plus Premium, the ad-free version that just got a big price bump to $10.99 per month.Disney Plus Basic, on the other hand, costs $7.99 per month and replaces what’s now known as Disney Plus Premium, the ad-free version that just got a big price bump to $10.99 per month.Select the Disney app from the Apps & Games section search results. Select the Disney Plus app from the search result. Click on “ Get ” to download the app. Tap the Get button to download Disney Plus app on your FireStick. Click “Open” to launch and run Disney Plus on FireStick.HOW TO PREVENT DISNEY + FROM UPDATING. It is possible that the Disney+ app of problems in some more advanced version in our TV-Box and installs a new incompatible version. To block this you have to go to Google Play, open the menu of this application (three lines in the search bar) go to the the app and at the top where the 3 dots appear we deactivate “Update automatically”Disney plus has epically failed me during my road trip. I’m using an iPad that is only 2 years old. I loaded Disney plus up with a ton of downloads before my road trip with my kid. I was going to rely on this for their primary form of entertainment. Starts off that the app will not authenticate and allow playback when viewing offline.Apr 2, 2022 · If the issue persists, try to reinstall the Disney Plus app, and it should be fine! Fix Disney Plus Not Working on PS4. We’ve come a long way from getting PS4 on Disney+ to Disney Plus not working on PS4. Here’s how to fix the issue. #1. First things first! Check your internet connection and restart your router to see if the internet is the ... Sep 20, 2021 · Published September 20, 2021. It was a slow and steady climb for The Walt Disney Company's ( DIS) streaming platform at this year's Emmys. Disney Plus had 14 wins at the TV awards staple. That ... Disney is the worst. They cap all of their movies on all browsers to 720p BY DESIGN a Vudu rep even stated that it was a studio decision to only allow 720p on their site even if a customer has paid for 4K version. And with some browsers Disney’s own website “Movies Anywhere” limits all movies including other studio flicks to 480p!See full list on helpdeskgeek.com Aug 28, 2023 · Restart your Disney+ app. Power off your device. Update your device operating system. Clear the cached data on your device. Uninstall and reinstall Disney+. Check all components. Contact us. NOTE: IPv6 (i.e., the latest version for issuing IP addresses) is not fully supported on Disney+ at this time and may cause trouble streaming. Apr 2, 2022 · If the issue persists, try to reinstall the Disney Plus app, and it should be fine! Fix Disney Plus Not Working on PS4. We’ve come a long way from getting PS4 on Disney+ to Disney Plus not working on PS4. Here’s how to fix the issue. #1. First things first! Check your internet connection and restart your router to see if the internet is the ... Dec 14, 2022 · Like it or not, there are still plenty of Disney Plus features that are in the works. This happens with pretty much any new streaming app but at least Disney Play reassures users that The Simpsons won’t remain in 16:9 widescreen forever. There’s a reasonable explanation for Disney’s Plus full-screen streaming problems. OJO Images / Getty General Disney Plus Troubleshooting Tips Most issues with Disney Plus can be broken down into just a few basic categories: internet connectivity, problems with the streaming device, problems with the app or web player, and problems with Disney's own servers.Restart your TV, streaming device, computer, or phone. Close and re-open the Disney+ app. Restart your router. Check for internet problems or improve your slow or unstable Wi-Fi connection. Update the Disney+ app. Uninstall and reinstall the Disney+ app. Check for updates to your TV or streaming device.Disconnect the internet from your iOS or Android device and wait at least 30 seconds to connect it again. Restart your Wi-Fi router. Sign out of the Disney Plus account and sign in again. Check your account settings. Update the Disney Plus app. Try uninstalling the app, and reinstall it after clearing out the cache.OJO Images / Getty General Disney Plus Troubleshooting Tips Most issues with Disney Plus can be broken down into just a few basic categories: internet connectivity, problems with the streaming device, problems with the app or web player, and problems with Disney's own servers.The problem is at Disney Plus. If you try all these troubleshooting tips and the video still won't work, it's likely the problem is with Disney Plus.Can't update payment method. My subscription lapsed after I had to order a new debit card and when I log in to disney plus it has an "update payment method" button, but when I click it it just refreshes the page and I see the same button. I've tried 3 different web browsers on my pc and 2 on my phone. They all produced the same result.Aug 22, 2023 · Last updated: August 22, 2023. If Disney Plus not working in USA on your gadget, ensure that the app has the most recent update. Remove all browsing history, data and clear all the web browser cache. You may also simply sign out of Disney+ across all devices and log back in, or close the app and reopen it. Mar 18, 2023 · Check the AdBlockers or the VPNs. Most free VPNs get detected by Disney Plus and in such cases, Disney Plus won’t load. A premium VPN works well on Disney Plus. For those shows that use AdBlockers, this might also cause issues during launch. To fix the issue, check for active ad blockers and disable them. Server outage. Solution#7- Restart Your Device and Router. Restarting your device and router can help resolve connectivity issues that may be causing Disney Plus not to work with VPN. To do this. Turn off your device and unplug your router. Wait for a few seconds.1. Try out some quick troubleshooting steps. Check that the credit card used for payment is valid for use in the country. Make sure that the card you’re using isn’t expired, and that you entered the expiration date correctly in the Disney Plus payment process. An invalid ZIP or postal code could also be related to this issue.Disney+ Account Settings. Use this page to manage your account on Disney+ and get access to the movies and TV series you love.Mar 18, 2023 · Check the AdBlockers or the VPNs. Most free VPNs get detected by Disney Plus and in such cases, Disney Plus won’t load. A premium VPN works well on Disney Plus. For those shows that use AdBlockers, this might also cause issues during launch. To fix the issue, check for active ad blockers and disable them. Server outage. Adds a button to chrome toolbar to toggle fullscreen scaling of Disney plus video on Ultrawide Monitors which at the moment, is not supported. This is useful for 21:9 titles (most movies on disney plus), where letterboxing occurs, resulting in the titles no longer having the black bars on the side and top, allowing you to utilise the full size ...Dec 9, 2022 · Roku is also a prime platform for Disney Plus with ads, a tier that's meant to try and keep users at a lower price (while the main ad-free Disney Plus just went up to $10.99 per month), because ... Nov 15, 2019 · Nov 15, 2019. #4. Yes, Disney + will be the same login as your other Disney logins. I made an account with my normal info and then thought I would change it in order to be able to share the login credentials with family, without sharing my normal login info. It changed my email & password for my Disney account. Apr 20, 2023 · Disconnect the internet from your iOS or Android device and wait at least 30 seconds to connect it again. Restart your Wi-Fi router. Sign out of the Disney Plus account and sign in again. Check your account settings. Update the Disney Plus app. Try uninstalling the app, and reinstall it after clearing out the cache. Update the Disney Plus app. When new versions of apps are released, the old ones often become incompatible. That could be your problem here. If you're using a smartphone, tablet, gaming console, streaming device, or smart TV, go to your device's app store and see if there's a Disney Plus app update to install.Mar 8, 2022 · Next, confirm for Force Stopping the Disney Plus and next open Storage. Then click on the Clear Cache button after that click on the Clear Data button Clear Cache of the Disney+ App; Now confirm for clearing the Disney Plus data and launch it. After clearing the corrupted data and cache, check if the Disney Plus won’t load problem is resolved. First, make sure that Disney Plus works with the same television and the same HDMI cable when connected to a different streaming device, like a Roku or Fire TV. If it does, then perform an Xbox One factory reset, making sure to choose the Reset and keep my games & apps option to avoid losing data.Solution#7- Restart Your Device and Router. Restarting your device and router can help resolve connectivity issues that may be causing Disney Plus not to work with VPN. To do this. Turn off your device and unplug your router. Wait for a few seconds.The problem is at Disney Plus. If you try all these troubleshooting tips and the video still won't work, it's likely the problem is with Disney Plus. Select the Disney Plus app from the search results. Click on the “Get” button to download the app to your Fire TV device. Once the installation is finished, open the app from your Home Screen. Log in to Disney Plus using your credentials and start streaming. Roku. Roku also supports Disney Plus along with a beta version of the Xfinity ... Disney+ Account Sign In. Please enter your email and password log in credentials to start streaming movies and TV series from Disney+ streaming.Like it or not, there are still plenty of Disney Plus features that are in the works. This happens with pretty much any new streaming app but at least Disney Play reassures users that The Simpsons won’t remain in 16:9 widescreen forever. There’s a reasonable explanation for Disney’s Plus full-screen streaming problems.Nov 15, 2019. #4. Yes, Disney + will be the same login as your other Disney logins. I made an account with my normal info and then thought I would change it in order to be able to share the login credentials with family, without sharing my normal login info. It changed my email & password for my Disney account.5. Power-Cycle Your Console If you’re using an Xbox One or Playstation 4 to stream Disney Plus, you will have to power-cycle your console. This means you will need to drain the power capacitors of the console to remove any corrupted temporary data Disney Plus might have created.The problem is at Disney Plus. If you try all these troubleshooting tips and the video still won't work, it's likely the problem is with Disney Plus.Aug 29, 2023 · Press and hold the power button on your remote until the TV turns off and on again. This should only take about 5 seconds. Unplug your TV from the power socket for 30 seconds, and then plug it ... Apr 5, 2023 · Disney Plus not Working on TV most of the time is due to an internet connection problem. Check your internet and restart the router. Change Time and Date Settings on your TV/ Smart TV. Disney Plus not Working on TV can be because of an incorrect time and date. Adjust the correct date and time for Disney Plus to work. Can't update payment method. My subscription lapsed after I had to order a new debit card and when I log in to disney plus it has an "update payment method" button, but when I click it it just refreshes the page and I see the same button. I've tried 3 different web browsers on my pc and 2 on my phone. They all produced the same result. clear the app data. uninstall the app. make sure the Firestick is updated to newest Firmware. do a Restart of the Fire Stick, not just unplug it, hold the Select and Play/Pause buttons at same time till it restarts. This does the optimization of the stick. After it comes back up re-install the Disney app.5. Power-Cycle Your Console If you’re using an Xbox One or Playstation 4 to stream Disney Plus, you will have to power-cycle your console. This means you will need to drain the power capacitors of the console to remove any corrupted temporary data Disney Plus might have created.Apr 5, 2023 · Highlight the channel, press the star button ( *) > Check for updates. Update your Roku. Try updating the main Roku software from the settings menu to see if that fixes the Disney Plus not working on Roku issue. Select Home > Settings > System > System update > Check now. Reboot your router. Feb 1, 2021 · You should log out, close the app, then log back in. Also, check your internet settings/router in case that’s the problem and even try different devices, including your consoles and mobile if ... See full list on helpdeskgeek.com In the U.S., Disney Plus costs three and a half times as much, and hosts a fraction of the content. But the economics of streaming are wildly different in South Asia. Hotstar is technically ...I was paying via Google Play. I needed to update my CC info in Google Play. THEN, I needed to click on My Subscriptions in Google Play, select Disney Plus, and click Fix. Then I could access Disney Plus from all of my devices. I’m having the same issue but I originally subscribed using my PS4.New Edge gets flagged as Chromium browser and won't do 1080p anymore. After some research it seems like there is currently no way for your browser to put out 1080p at all anymore. Seems like that's Disneys way of preventing piracy (lol).Select the Disney Plus app from the search results. Click on the “Get” button to download the app to your Fire TV device. Once the installation is finished, open the app from your Home Screen. Log in to Disney Plus using your credentials and start streaming. Roku. Roku also supports Disney Plus along with a beta version of the Xfinity ... Can't update payment method. My subscription lapsed after I had to order a new debit card and when I log in to disney plus it has an "update payment method" button, but when I click it it just refreshes the page and I see the same button. I've tried 3 different web browsers on my pc and 2 on my phone. They all produced the same result.Disney is the worst. They cap all of their movies on all browsers to 720p BY DESIGN a Vudu rep even stated that it was a studio decision to only allow 720p on their site even if a customer has paid for 4K version. And with some browsers Disney’s own website “Movies Anywhere” limits all movies including other studio flicks to 480p!Mar 18, 2023 · Check the AdBlockers or the VPNs. Most free VPNs get detected by Disney Plus and in such cases, Disney Plus won’t load. A premium VPN works well on Disney Plus. For those shows that use AdBlockers, this might also cause issues during launch. To fix the issue, check for active ad blockers and disable them. Server outage.
EDIT (19.01.22): This post is now obsolete as the Disney+ App is now offered in the Windows store now which has better quality. Thanks for the heads up @10thRogueLeader. I tried searching for a long time on their Help website and contacted support several times, wanting to know if it is somehow possible to stream 1080p or higher instead of 720p on a Windows device.. Angelica edwards kouma
Jun 16, 2020 · Update the Disney Plus app. When new versions of apps are released, the old ones often become incompatible. That could be your problem here. If you're using a smartphone, tablet, gaming console, streaming device, or smart TV, go to your device's app store and see if there's a Disney Plus app update to install. The most effective fix to unblock Disney Plus is to get a working VPN, with a track record of smoothly accessing the service. Our tests show that Surfshark is the best VPN for streaming Disney Plus. It’s consistent, comes with a user-friendly Smart DNS, helpful customer support, and a cost-effective price tag. 2.clear the app data. uninstall the app. make sure the Firestick is updated to newest Firmware. do a Restart of the Fire Stick, not just unplug it, hold the Select and Play/Pause buttons at same time till it restarts. This does the optimization of the stick. After it comes back up re-install the Disney app. Nov 15, 2019. #4. Yes, Disney + will be the same login as your other Disney logins. I made an account with my normal info and then thought I would change it in order to be able to share the login credentials with family, without sharing my normal login info. It changed my email & password for my Disney account.Mar 30, 2023 · Restart your TV, streaming device, computer, or phone. Close and re-open the Disney+ app. Restart your router. Check for internet problems or improve your slow or unstable Wi-Fi connection. Update the Disney+ app. Uninstall and reinstall the Disney+ app. Check for updates to your TV or streaming device. Check the AdBlockers or the VPNs. Most free VPNs get detected by Disney Plus and in such cases, Disney Plus won’t load. A premium VPN works well on Disney Plus. For those shows that use AdBlockers, this might also cause issues during launch. To fix the issue, check for active ad blockers and disable them. Server outage.Nov 27, 2019 · Adds a button to chrome toolbar to toggle fullscreen scaling of Disney plus video on Ultrawide Monitors which at the moment, is not supported. This is useful for 21:9 titles (most movies on disney plus), where letterboxing occurs, resulting in the titles no longer having the black bars on the side and top, allowing you to utilise the full size ... Select the Disney Plus app from the search results. Click on the “Get” button to download the app to your Fire TV device. Once the installation is finished, open the app from your Home Screen. Log in to Disney Plus using your credentials and start streaming. Roku. Roku also supports Disney Plus along with a beta version of the Xfinity ...Feb 12, 2022 · The first thing you should do is to restart your iPhone or iPad. This is the easiest thing to do, and may potentially fix problems with the Disney+ app. Hold down the Power button on your iOS device till you see ‘ Slide to Power Off ‘ slider. Turn off your iPhone or iPad and wait for 10-15 seconds before switching it on again. clear the app data. uninstall the app. make sure the Firestick is updated to newest Firmware. do a Restart of the Fire Stick, not just unplug it, hold the Select and Play/Pause buttons at same time till it restarts. This does the optimization of the stick. After it comes back up re-install the Disney app. Login to your account by using your Disney Plus credentials. Click on your Profile icon from the top right corner. Click on Account. Head over to Subscription, and then click on Billing details. From the Payment Method section, click on change the payment option. Then you can update your desired Disney Plus payment and billing details.Apr 14, 2023 · Check the AdBlockers or the VPNs. Most free VPNs get detected by Disney Plus and in such cases, Disney Plus won’t load. A premium VPN works well on Disney Plus. For those shows that use AdBlockers, this might also cause issues during launch. To fix the issue, check for active ad blockers and disable them. Server outage. Feb 15, 2023 · Open Microsoft Edge and go to ‘Settings’ by clicking on the horizontal three dots menu in the upper right corner. On the settings page, click on ‘System’ and turn off the ‘Use hardware acceleration when available’ toggle inside system settings. After that, restart your Edge browser to watch Disney Plus on Discord without getting a ... May 15, 2020 · Released on the day of Disney Plus launch, the show was the platform’s top selling point. Following the bounty hunter simply called Mando, it explores the Star Wars universe right after the fall ... Most outdated Firesticks don’t support Disney Plus as it was a comparatively recent addition. So, that’s most likely the issue in this case. However, there is the possibility of other troubleshooting disturbances too. Let’s have a look into why your Firestick Disney Plus won’t get downloaded or installed properly. Problems With the ...General Disney+ Troubleshooting Tips. Check your internet download speed from the device you’re using (if it’s slower than 5 Mbps, that could be your issue). Disconnect your mobile or Wi-Fi internet connection from the device you’re using, wait for 30 to 60 seconds, and then reconnect. Sometimes all you need is to refresh your connection..